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Why Are Bespoke Policies and Procedures So Important?

At TwentyOne12, our Policies and Procedures are produced bespoke to the requirements of our clients. As the sister company of CQC Compliance Limited, we have access to compliance experts and clinical policy writers with decades of experience. While healthcare and education services may be able to purchase template documentation elsewhere, at TwentyOne12 we produce your documentation from scratch – and tailor each policy to the specific requirements of your organisation.

Why are bespoke policies and procedures so important – does it really matter to the CQC or Ofsted?

Absolutely. Both the Care Quality Commission and Ofsted are rigorous in their approach to policies and procedures, as they are adamant that each piece of documentation should be specifically detailed on how each policy relates to the service at hand. This is especially important during your registration with the CQC/Ofsted and our Registration Support team work hand-in-hand with our expert clinical policy writers to ensure that each policy meets and exceeds the high standards of the CQC/Ofsted.

If we purchase template documentation, can we not just adapt it to our organisation ourselves?

This is, of course, a possibility. However, our bespoke policies and procedures follow the same pricing structure as the template documentation you could find elsewhere. Therefore, for the same cost you would be able to enlist our expert policy writers and drastically reduce the man-hours required to adapt each policy. Given the inevitable stress and pressure of registering with the CQC/Ofsted or with operating an existing provider – entrusting your documentation to our industry-leading clinical policy team is a simply a no-brainer.

We’ve had a full suite of policies and procedures in place for the past few years – will these still be compliant with CQC/Ofsted regulations?

As any healthcare or education provider will understand – compliance regulations are an ever-changing entity and these regular updates must be reflected in your policies and procedures. This is not only important in remaining complaint with the Care Quality Commission/Ofsted but also in the day-to-day operation of your organisation. Effectively implementing your policies and procedures is as important – and in some cases more important – than having them in place to begin with.

If you have any queries regarding your policies and procedures, registering with the CQC/Ofsted or any of our other services – please get in touch.