Why is ongoing compliance support so vital?
Ongoing compliance support is vital for any health or social care environment.
However, ensuring that processes, policies and training are up to date can often be neglected or delivered in a manner that is more of a box-ticking exercise than about boosting knowledge and performance.
We understand that you want to focus on delivering high-quality care and keeping up to date with training and changing regulations can be extremely time-consuming. Our ongoing support will keep you updated with any regulatory changes and help you to keep ahead of the curve in relation to compliance.
Our expert team are fully equipped and able to carry out ongoing compliance that is not only bespoke to you and your service but also of a high-quality to continually meet CQC standards.
Understand every aspect of the CQC
At TwentyOne12, our team of experts have a thorough understanding of the Care Quality Commission and are well placed to deliver training on a range of CQC policies and procedures.
A big part of our ongoing compliance is to help you prepare for your CQC inspection and the best way to do this is to organise a mock inspection with our team. With an onsite visit, we can identify potential regulation breaches and any other areas of improvement. We will work with you to tailor the inspection to your area of service provision and individual requirements. The inspection will be undertaken by one of our compliance experts, who will have an in-depth knowledge and experience of your service area.
We work in conjunction with you to ensure essential compliance and quality assurance standards are met. We will produce audit reports covering the five Key Lines of Enquiry (KLOEs) and identify any wider improvements that need to be made.
Expert guidance and support, when you need it
At times, it can be easy for senior staff to fall behind on the compliance and regulatory detail, as many are so focused on delivering an exceptional service for those in their care. Having a compliance expert available at the end of the phone or booked in to implement processes on-site can ensure peace of mind for senior staff, who can be confident that the organisation is in safe, comfortable and compliant hands.
Our support will minimise the workload of your business, so that you can focus on running a successful provider. Whatever the issue, our expert team have worked across the board in public and private healthcare.
We offer a multitude of services including mock CQC inspections, business and marketing guidance, compliance audits, recruitment support as well as 24/7 telephone and email support.
All of these components are essential to truly excel as a care provider.